Privacy Policy

Last Updated: 26-04-2025

Welcome to ProvaDent ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website provadentx.com (the "Site").

Please read this privacy policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact us through forms or email
  • Participate in surveys or promotions

a. Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Other contact or demographic information

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages you visit on our Site
  • Time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our Site
  • To process your orders and transactions
  • To notify you about changes to our Site or products
  • To allow you to participate in interactive features of our Site
  • To provide customer support
  • To gather analysis or valuable information to improve our Site
  • To monitor the usage of our Site
  • To detect, prevent, and address technical issues
  • To send you marketing communications (if you've opted in)

3. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Site, provide services on our behalf, perform service-related services, or assist us in analyzing how our Site is used.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to rectification if your information is inaccurate
  • The right to object to our processing of your data
  • The right to request restriction of processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us at support@provadentx.com.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: